1.1​​ Your​ ​Privacy
w​ww.bigsister.co​​ (the​ ​“Website”)​ ​is​ ​owned​ ​and​ ​operated​ ​by​ ​BIGSISTER Co..​ ​(“the Owner”)​ ​who​ ​will​ ​be​ ​referred​ ​to​ ​as​ ​“we”,​ ​“our”​ ​and​ ​“us”​​in​ ​this​ ​Privacy​ ​Policy. By​ ​accessing​ ​the​ ​Website​ ​you​ ​agree​​ to​ ​be​ ​bound​ ​by​ ​this​ ​Privacy​ ​Policy​ ​and​ ​our​ ​​Terms of​ ​Use. The ​​Privacy​ ​Policy​ ​relates​ ​to​ ​the​ ​collection​ ​and​ ​use​ ​of​​ customer​ ​information​ ​which​ ​we may​ ​gather​ ​through​ ​your​ ​use​ ​of ​​the​ ​Website.
1.10​ ​Privacy​ ​Policy
We​ ​reserve​ ​the​ ​right,​ ​at​ ​our​ ​discretion,​ ​to​ ​modify​ ​or ​​remove​ ​portions​ ​of​ ​this​ ​Privacy Policy​ ​at​ ​any​ ​time.​ ​This ​​Privacy​ ​Policy​ ​is​ ​in​ ​addition​ ​to​ ​any​ ​other​ ​terms​ ​and​​ conditions applicable​ ​to​ ​the​ ​Website. We​ ​do​ ​not​ ​make​ ​any ​​representations​ ​about​ ​third​ ​party​ ​websites​ ​that​ ​may​ ​be​ ​linked ​​to the​ ​Website.
1.11​ ​Responsibility
We​ ​recognize​ ​the​ ​importance​ ​of​ ​protecting​ ​the​ ​privacy​ ​of​​ information​ ​collected​ ​about visitors​ ​to​ ​our​ ​Website,​ ​in​​ particular​ ​information​ ​that​ ​is​ ​capable​ ​of​ ​identifying​ ​an individual​ ​(“Personal​ ​Information”). This​ ​Privacy​ ​Policy​ ​governs ​​the​ ​manner​ ​in​ ​which​ ​your​ ​Personal​ ​Information,​ ​obtained through ​​the​ ​Website,​ ​will​ ​be​ ​dealt​ ​with. This​ ​Privacy​ ​Policy​ ​should ​​be​ ​reviewed​ ​periodically​ ​so​ ​that​ ​you​ ​are​ ​updated​ ​on​ ​any changes.​ ​We​ ​welcome​ ​your​ ​comments​ ​and​ ​feedback.
1.12 ​​Our​ ​commitment
We​ ​are​ ​committed​ ​to​ ​protecting​ ​your​ ​Personal​ ​Information​ ​and ​​giving​ ​you​ ​choice​ ​in​ ​who can​ ​use​ ​your​ ​Personal​ ​Information ​​and​ ​how​ ​it​ ​can​ ​be​ ​used. We​ ​undertake​ ​to​ ​comply​ ​with​ ​any​​ laws​ ​introduced​ ​to​ ​strengthen​ ​protections​ ​for​ ​our consumers’​​ privacy.
1.13​​ Personal​ ​Information
Personal​ ​Information​ ​about​ ​visitors​ ​to​ ​our​ ​site​ ​is​ ​collected​​ only​ ​when​ ​knowingly​ ​and voluntarily​ ​submitted.​ ​For​ ​example,​ ​we​​ may​ ​need​ ​to​ ​collect​ ​such​ ​information​ ​to​ ​provide you​ ​with ​​further​ ​services​ ​or​ ​to​ ​answer​ ​or​ ​forward​ ​any​ ​requests​ ​or​​ enquiries. It​ ​is​ ​our​ ​intention​ ​that​ ​our​ ​Privacy​ ​Policy​ ​will ​​protect​ ​your​ ​Personal​ ​Information​ ​from being​ ​dealt​ ​with​ ​in​​ any​ ​way​ ​that​ ​is​ ​inconsistent​ ​with​ ​applicable​ ​privacy​ ​laws ​​in​ the U.S.
1.14 ​​Use​ ​of​ ​Information
Personal​ ​Information​ ​that​ ​visitors​ ​submit​ ​to​ ​our​ ​site​ ​is​​used​ ​only​ ​for​ ​the​ ​purpose​ ​for which​ ​it​ ​is​ ​submitted​ ​(the​​ “Primary​ ​Purpose”)​ ​or​ ​for​ ​such​ ​other​ ​secondary​ ​purposes​ ​that are​ ​related​ ​to​ ​the​ ​Primary​ ​Purpose,​ ​unless​ ​we​ ​disclose​ ​other ​​uses​ ​in​ ​this​ ​Privacy​ ​Policy or​ ​at​ ​the​ ​time​ ​of​ ​collection.
Copies​ ​of​ ​correspondence​ ​sent​ ​from​ ​the​ ​Website,​ ​that​ ​may ​​contain​ ​Personal Information,​ ​are​ ​stored​ ​as​ ​archives​ ​for​​ record-keeping​ ​and​ ​back-up​ ​purposes​ ​only.
1.15​​ Collecting​ ​information​ ​on​ ​Registered​ ​members
We​ ​will​ ​not​ ​collect​ ​or​ ​monitor​ ​any​ ​Personal​ ​Information ​​about​ ​you​ ​without​ ​your​ ​consent unless​ ​we​ ​believe​ ​it​ ​is​​necessary:

• to​​ comply​ ​with​ ​the​ ​law;

• to​​ provide​ ​you​ ​with​ ​a​ ​service​ ​which​ ​you​ ​have​ ​requested;

• to​​ implement​ ​our​ ​terms​ ​of​ ​service;

• ​protect​​ our​ ​rights​ ​or​ ​property,​ ​or​ ​the​ ​rights​ ​or​ ​property​ ​of ​​any​ ​of​ ​our​ ​other​ ​users​ ​or​ ​any member​ ​of​ ​the​ ​public;​​ or

• to ​​lessen​ ​a​ ​serious​ ​threat​ ​to​ ​a​ ​person’s​ ​health​ ​or​ ​safety.

You ​​may​ ​provide​ ​us​ ​with​ ​information​ ​directly,​ ​such​ ​as​ ​through​​ subscribing​ ​to​ ​email​ ​lists, registering​ ​with​ ​us,​ ​or​ ​identifying ​​yourself​ ​when​ ​using​ ​our​ ​services.​ ​The​ ​amount​ ​of information​​ we​ ​collect​ ​about​ ​you​ ​depends​ ​on​ ​how​ ​you​ ​use​ ​the​ ​Website ​​or​ ​our​ ​services. The​ ​only​ ​personal​ ​information​ ​we​ ​collect​ ​is​​what​ ​you​ ​tell​ ​us​ ​about​ ​yourself,​ ​for​ ​example, by​ ​subscribing​​ to​ ​e-mail​ ​newsletters​ ​or​ ​registering​ ​with​ ​us.​ ​Registration​​ may​ ​include submitting​ ​your​ ​name,​ ​email​ ​address,​ ​postal​ ​or ​​residential​ ​address,​ ​telephone​ ​numbers and​ ​by​ ​asking​ ​to​ ​receive​​ updates,​ ​promotional​ ​material​ ​or​ ​other​ ​information. We​​use​ ​cookies​ ​to​ ​help​ ​maximize​ ​your​ ​enjoyment​ ​of​ ​the​ ​Website.​​ Cookies​ ​themselves do​ ​not​ personally​ ​identify​ ​users,​ ​although​ ​they​​ do​ ​identify​ ​a​ ​user’s​ ​browser.​ ​Please​ ​see further​ ​information ​​on​ ​how​ ​we​ ​use​ ​cookies​ ​below.
1.16​​ Disclosure
Apart​ ​from​ ​where​ ​you​ ​have​ ​consented​ ​or​ ​disclosure​ ​is​​necessary​ ​to​ ​achieve​ ​the purpose​ ​for​ ​which​ ​it​ ​was​ ​submitted, ​​Personal​ ​Information​ ​may​ ​be​ ​disclosed​ ​in​ ​special situations​​ where​ ​we​ ​have​ ​reason​ ​to​ ​believe​ ​that​ ​doing​ ​so​ ​is​​ necessary​ ​to​ ​identify, contact​ ​or​ ​bring​ ​legal​ ​action​ ​against​ ​anyone​​ damaging,​ ​injuring,​ ​or​ ​interfering (intentionally​ ​or​​ unintentionally)​ ​with​ ​our​ ​rights​ ​or​ ​property,​ ​users,​ ​or​​ anyone​ ​else​ ​who could​ ​be​ ​harmed​ ​by​ ​such​ ​activities.​ ​Also,​​ we​ ​may​ ​disclose​ ​Personal​ ​Information​ ​when we​ ​believe​ ​in​ ​good ​​faith​ ​that​ ​the​ ​law​ ​requires​ ​disclosure. We​ ​may​ ​engage​ ​third ​​parties​ ​to​ ​provide​ ​you​ ​with​ ​goods​ ​or​ ​services​ ​on​ ​our ​​behalf.​ ​In​ ​that circumstance,​ ​we​ ​may​ ​disclose​ ​your​ ​Personal ​​Information​ ​to​ ​those​ ​third​ ​parties​ ​in​ ​order to​ ​meet​ ​your​​ request​ ​for​ ​goods​ ​or​ ​services.

• For​​ the​ ​avoidance​ ​of​ ​any​ ​doubt,​ ​we​ ​will​ ​not​ ​disclose​ ​any​​ Personal​ ​Information​ ​about​ ​you without​ ​your​ ​consent​ ​unless ​​we​ ​believe​ ​it​ ​is​ ​necessary;

• to​​ comply​ ​with​ ​the​ ​law;

• to​​ provide​ ​you​ ​with​ ​a​ ​service​ ​which​ ​you​ ​have​ ​requested;

• to​​ implement​ ​our​ ​terms​ ​of​ ​service;

• to​​ protect​ ​our​ ​rights​ ​or​ ​property,​ ​or​ ​the​ ​rights​ ​or​​ property​ ​of​ ​any​ ​of​ ​our​ ​other​ ​users​ ​or​ ​any member​ ​of​​ the​ ​public;​ ​or

• to​​ lessen​ ​a​ ​serious​ ​threat​ ​to​ ​a​ ​person’s​ ​health​ ​or​ ​safety.

1.17 ​​Security
We​ ​strive​ ​to​ ​ensure​ ​the​ ​security,​ ​integrity​ ​and​ ​privacy​ ​of ​​Personal​ ​Information​ ​submitted to​ ​our​ ​sites,​ ​and​ ​we​ ​review ​​and​ ​update​ ​our​ ​security​ ​measures​ ​in​ ​light​ ​of​ ​current technologies.
Unfortunately,​ ​no​ ​data​ ​transmission​ ​over​ ​the​ ​internet​ ​can​ ​be ​​guaranteed​ ​to​ ​be​ ​totally secure. However,​​ we​ ​will​ ​endeavor​ ​to​ ​take​ ​all​ ​reasonable​ ​steps​ ​to​ ​protect ​​the​ ​Personal Information​ ​you​ ​may​ ​transmit​ ​to​ ​us​ ​or​ ​from​ ​our ​​online​ ​products​ ​and​ ​services.​ ​Once​ ​we do​ ​receive​ ​your ​​transmission,​ ​we​ ​will​ ​also​ ​make​ ​our​ ​best​ ​efforts​ ​to​ ​ensure ​​its​ ​security​ ​on our​ ​systems. In​ ​addition,​ ​our​ ​employees​ ​and​ ​the​ ​contractors​ ​who​ ​provide​​ services​ ​related​ ​to​ ​our information​ ​systems​ ​are​ ​obliged​ ​to ​​respect​ ​the​ ​confidentiality​ ​of​ ​any​ ​Personal Information​ ​held​ ​by ​​us.​ ​However,​ ​we​ ​will​ ​not​ ​be​ ​held​ ​responsible​ ​for​ ​events​​ arising​ ​from unauthorized​ ​access​ ​to​ ​your​ ​Personal​ ​Information. You ​​can​ ​also​ ​play​ ​an​ ​important​ ​role​ ​in​ ​keeping​ ​your​ ​Personal​​ Information​ ​secure​ ​by maintaining​ ​the​ ​confidentiality​ ​of​ ​any​​password,​ ​PINs​ ​and​ ​accounts​ ​used​ ​on​ ​the Website.​ ​Please​​ notify​ ​us​ ​immediately​ ​if​ ​there​ ​is​ ​any​ ​unauthorized​ ​use​ ​of​​ your​ ​account by​ ​another​ ​person​ ​or​ ​any​ ​other​ ​breach​ ​of​​ security.
1.18​​ Collecting​ ​Information​ ​for​ ​Users
IP​ ​Addresses: Our​ ​web​ ​servers​ ​gather​ ​your​ ​IP​ ​address​ ​to ​​assist​ ​with​ ​the​ ​diagnosis​ ​of​ ​problems​ ​or support​ ​issues​ ​with​​our​ ​services.​ ​Information​ ​is​ ​gathered​ ​in​ ​aggregate​ ​only​ ​and ​​cannot be​ ​traced​ ​to​ ​an​ ​individual​ ​user. Cookies: Cookies​ ​are​ ​pieces​ ​of​ ​information​ ​that​ ​a​ ​Website​ ​transfers​ ​to​​your​ ​computer’s​ ​hard​ ​disk for​ ​record-keeping​ ​purposes.​ ​Most​ ​web​​ browsers​ ​are​ ​set​ ​to​ ​accept​ ​cookies.​ ​If​ ​you​ ​do not​ ​wish​ ​to ​​receive​ ​any​ ​cookies,​ ​you​ ​may​ ​set​ ​your​ ​browser​ ​to​ ​refuse​​ cookies.​ ​In​ ​some instances,​ ​this​ ​may​ ​mean​ ​you​ ​will​ ​not​ ​be​​ able​ ​to​ ​take​ ​full​ ​advantage​ ​of​ ​parts​ ​of​ ​the Website. The​​ use​ ​of​ ​cookies​ ​can​ ​enhance​ ​your​ ​enjoyment​ ​of​ ​what​ ​we​​ offer,​ ​because​ ​they​ ​can help​ ​personalize​ ​your​ ​experience​ ​of​​ our​ ​Website.​ ​They​ ​can​ ​ensure​ ​that​ ​information provided​ ​to​ ​you​​ is​ ​most​ ​relevant​ ​to​ ​your​ ​interests.​ ​Cookies​ ​can​ ​also ​​provide​ ​us​ ​with aggregate​ ​information​ ​on​ ​how​ ​people​ ​use​ ​our​​Websites​ ​and​ ​which​ ​advertisements​ ​are effective.​ ​This​ ​helps​ ​us ​​to​ ​keep​ ​improving​ ​our​ ​site. As​​explained​ ​above,​ ​cookies​ ​do​ ​not​ ​of​ ​themselves​ ​personally ​​identify​ ​users.​ ​The cookies​ ​simply​ ​operate​ ​as​ ​a​ ​unique​​ identifier​ ​which​ ​helps​ ​us​ ​to​ ​know​ ​what​ ​our customers​ ​find ​​interesting​ ​and​ ​useful​ ​on​ ​our​ ​Website,​ ​almost​ ​like​ ​a​​ continuing questionnaire.​ ​We​ ​do​ ​not​ ​link​ ​this​ ​information​ ​back ​​to​ ​other​ ​information​ ​that​ ​you​ ​have provided​ ​to​ ​us.
1.19​​ Access​ ​to​ ​Information
Your​ ​trust​ ​in​ ​us​ ​is​ ​very​ ​important​ ​to​ ​us.​ ​If​ ​at​ ​any​​time​ ​you​ ​want​ ​to​ ​know​ ​exactly​ ​what Personal​ ​Information​ ​any​​part​ ​of​ ​our​ ​site​ ​is​ ​holding​ ​about​ ​you,​ ​you​ ​are​ ​welcome ​​to request​ ​that​ ​information​ ​by​ ​contacting​ ​us. Our​​ file​ ​of​ ​your​ ​information​ ​will​ ​be​ ​made​ ​available​ ​to​ ​you​​ within​ ​a​ ​reasonable​ ​period. We​ ​will​ ​endeavor​ ​to​ ​take​ ​all ​​reasonable​ ​steps​ ​to​ ​keep​ ​secure​ ​any​ ​information​ ​which​ ​we hold​​ about​ ​you,​ ​and​ ​to​ ​keep​ ​this​ ​information​ ​accurate​ ​and​ ​up ​​to​ ​date.​ ​If,​ ​at​ ​any​ ​time,​ ​you discover​ ​that​ ​information ​​held​ ​about​ ​you​ ​is​ ​incorrect,​ ​you​ ​may​ ​contact​ ​us​ ​to​ ​have ​​the information​ ​corrected.
In​ ​addition,​ ​our​ ​employees​ ​and​ ​the​ ​contractors​ ​who​ ​provide ​​services​ ​related​ ​to​ ​our information​ ​systems​ ​are​ ​obliged​ ​to​​ respect​ ​the​ ​confidentiality​ ​of​ ​any​ ​Personal Information​ ​held​ ​by ​​us.
1.20​​ Links​ ​to​ ​other​ ​sites
We​ ​may​ ​provide​ ​links​ ​to​ ​websites​ ​outside​ ​of​ ​our​ ​Websites, ​​as​ ​well​ ​as​ ​to​ ​third​ ​party websites.​ ​These​ ​linked​ ​sites​ ​are ​​not​ ​under​ ​our​ ​control,​ ​and​ ​we​ ​cannot​ ​accept responsibility​​ for​ ​the​ ​conduct​ ​of​ ​companies​ ​linked​ ​to​ ​our​ ​Website. Before​​ disclosing​ ​your​ ​Personal​ ​Information​ ​on​ ​any​ ​other​ ​website,​ ​we ​​advise​ ​you​ ​to examine​ ​the​ ​terms​ ​and​ ​conditions​ ​of​ ​using ​​that​ ​website​ ​and​ ​its​ ​privacy​ ​statement.
1.21​​ Trans-Border​ ​Data​ ​Exchange
The ​​Owner​ ​may​ ​transfer​ ​(and​ ​you​ ​are​ ​deemed​ ​to​ ​consent​ ​to​ ​the​ ​Owner​ ​transferring) your​ ​Personal​ ​Information​ ​outside​ ​of​ ​Canada:

• where​​ the​ ​Owner​ ​reasonably​ ​believes​ ​that​ ​the​ ​person​ ​who​ ​will​​ receive​ ​your​ ​Personal Information​ ​is​ ​subject​ ​to​ ​effective​​ data​ ​protection​ ​obligations;

• where​ ​the ​​transfer​ ​is​ ​necessary​ ​for​ ​the​ ​performance​ ​of​ ​any​​ contract​ ​between​ ​you​ ​and​ ​the Owner​ ​or​ ​for​ ​the ​​implementation​ ​of​ ​pre-contractual​ ​measures;

• where​​ the​ ​transfer​ ​is​ ​for​ ​your​ ​benefit​ ​and​ ​it​ ​is​ ​impractical​​ for​ ​the​ ​Owner​ ​to​ ​obtain​ ​your consent,​ ​but​ ​if​ ​it​ ​were ​​practical​ ​you​ ​would​ ​be​ ​likely​ ​to​ ​consent;​ ​and

• as ​​required​ ​or​ ​authorized​ ​by​ ​or​ ​under​ ​law,​ ​and​ ​where​ ​you ​​subsequently​ ​consent​ ​from​ ​time​ ​to time.

1.22 ​​“Spam”​ ​(Promotional​ ​Email)
We​ ​will​ ​not​ ​send​ ​you​ ​“spam”​ ​(advertising​ ​information)​ ​without ​​first​ ​asking​ ​you​ ​whether you​ ​wish​ ​to​ ​have​ ​promotional ​​information​ ​sent​ ​to​ ​you. If​ ​you​ ​are​ ​receiving​ ​promotional ​​information​ ​from​ ​us​ ​and​ ​do​ ​not​ ​wish​ ​to​ ​receive​ ​this information​ ​any​ ​longer,​ ​you​ ​may​ ​remove​ ​your​ ​name​ ​from​ ​our​​ list​ ​either​ ​by​ ​visiting​ ​the Website​ ​and​ ​following​ ​the​ ​instructions ​​on​ ​how​ ​to​ ​withdraw​ ​your​ ​subscriptions,​ ​or contacting​ ​us​ ​and ​​asking​ ​to​ ​be​ ​removed​ ​from​ ​our​ ​mailing​ ​list.​ ​Please​ ​allow ​​five​ ​days​ ​for this​ ​request​ ​to​ ​be​ ​processed.
1.23 ​​Future​ ​changes
BIGSISTER Co.​ ​may​ ​from​ ​time​ ​to​ ​time​ ​(with​ ​or​ ​without​ ​notice​ ​to​ ​you)​​ amend​ ​or update​ ​our​ ​Privacy​ ​Policy​ ​at​ ​our​ ​sole​ ​discretion. ​​Accordingly,​ ​you​ ​should​ ​ensure​ ​that you​ ​regularly​ ​review​ ​our ​​Privacy​ ​Policy. We​ ​reserve​ ​the​ ​right​ ​to​ ​change​ ​this​ ​Privacy​​ Policy​ ​at​ ​any​ ​time​ ​and​ ​notify​ ​you​ ​by​ ​posting an​ ​updated ​​version​ ​of​ ​the​ ​policy​ ​on​ ​the​ ​Website.
1.24​​ Problems​ ​or​ ​questions
If ​​we​ ​become​ ​aware​ ​of​ ​any​ ​ongoing​ ​concerns​ ​or​ ​problems​ ​with​​our​ ​Website,​ ​we​ ​will take​ ​these​ ​issues​ ​seriously​ ​and​ ​work​ ​to​ ​address​ ​these​ ​concerns.​ ​If​ ​you​ ​have​ ​any​ ​further queries​​ relating​ ​to​ ​our​ ​Privacy​ ​Policy,​ ​or​ ​you​ ​have​ ​a​ ​problem​ ​or​ ​complaint,​ ​please contact​ ​us.